The mission of the Elbow Room is to continue to be the finest casual dining restaurant in Fresno known for providing unequalled personal service to each and every guest. We accomplish this mission by offering:

• Superb quality products at fair prices.
• A relaxed yet unique atmosphere.
• A staff of friendly and knowledgeable professionals who have excellent manners and who understand the importance of attention to detail.

The owners and employees of the Elbow Room value the opportunity to provide our guests with the finest in personal service and to make each visit with us an outstanding dining experience. We understand:

• The guest is the purpose of our work and never an interruption.
• The importance of doing whatever it takes to satisfy the expectations and needs of our guests.
• The enjoyment of treating our guests as though they have been invited into our home.
• We value total integrity, personal and professional. It is the accepted standard in our performance and the key to earning respect and trust from our employees as well as our customers and all those we come in contact with.

In order to make our mission and values a reality, we recognize that we must, and commit that we will, live by the following in dealing with our guests, our fellow employees, and others with whom we come in contact:

• We will embrace change and be open to the opinions of others so that our service to guests exceeds their expectations.
• We will constantly be aware of the needs to communicate, and we will do so openly in a clear, concise manner. We will seek to insure that directions, whether given or received, are understood.
• We will be supportive or our fellow employees, praise them for good performance and will always do our part to build upon our team-oriented atmosphere.
• We are professionals who will be proactive in learning all the elements of the Elbow Room Basics and Standards of Professionalism. We realize the job we do is important to our reputation for integrity, honesty, quality products and outstanding service.
• We are dedicated to the growth and advancement of our employees based on merit, not on favoritism or sentiment.
• In order to assure that our products are of superior quality, we will always be concerned about the cleanliness and food safety in every aspect of our jobs.